Process Communication Model®: Leadership Workshop
Master Leadership Agility: Inspire, Motivate, and Resolve Conflicts with Precision

Presented by Dorin Enache
Certified PCM® Trainer
The PCM: Leadership Workshop is designed for leaders who seek to enhance their ability to build trust, influence teams, communicate effectively, and resolve conflicts by leveraging Process Communication Model® (PCM) principles.
This hands-on program helps leaders develop self-awareness, adaptability, and interpersonal agility to create high-performing, engaged, and motivated teams.
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By exploring how personality influences leadership style, decision-making, and motivation, participants will learn how to tailor their communication to different personality types to drive better results.
Administrative Details
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Provider: Dorin Enache - Senior Trainer & PCM Certified Facilitator
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Level of Difficulty: Intermediate to Advanced
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Target Audience:
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Senior leaders
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Mid-level managers
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Newly promoted leaders
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HR professionals supporting leadership development
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Prerequisites: PCM Core Topics workshop completion recommended
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Duration: 3 days (24 training hours)
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Format:
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Live Classroom Training (In-Person or Virtual)
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Highly interactive with practical exercises, role-playing, and case studies
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Seats per Session: 12 participants

Agenda
Day 1: Self-Awareness & Leadership Agility
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Understanding Personality Structure and Elevator
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How PCM helps decode leadership behaviors
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Personality bias and its impact on leadership effectiveness
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Perceptions and leadership empathy
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Interaction styles & leadership preferences
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Day 2: Motivation & Engagement
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The 8 Psychological Needs and how to boost team motivation
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Reading behavioral cues to adapt leadership approach
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Strategies to build an inclusive, engaging workplace
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Responding to distress behaviors to maintain high performance
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Day 3: Motivation & Engagement
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Resolving conflicts using PCM
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Adapting communication styles for influence and impact
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Building trust and rapport in leadership interactions
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Practical applications & action planning
Outcomes
Learning Objectives
By the end of the workshop, participants will be able to:
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Analyze their PCM Personality Structure and how it influences leadership style
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Identify and adapt their communication based on team members' PCM Profiles
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Apply strategies to motivate and engage diverse personality types
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Recognize and respond to signs of distress in employees
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Foster psychological safety and inclusion in their teams
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Resolve conflicts by adjusting their communication approach
Competencies Addressed
This workshop aligns with the following key competencies:
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Self-Awareness: Understanding and managing emotions, self-reflection
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Fostering Communication: Adapting communication to diverse audiences
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Impact & Influence: Gaining commitment and alignment through tailored interactions
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Coaching & Development: Supporting employees’ growth using PCM insights
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Change Leadership: Adapting leadership style in dynamic environments
Expected Outcomes
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Leaders enhance their influence and communication agility
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Teams experience higher engagement and motivation
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Leaders anticipate and resolve conflicts faster
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Organizations see increased trust and collaboration
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Real-World Applications
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Improve team performance & engagement through tailored motivation strategies
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Use PCM to reduce workplace miscommunication & conflicts
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Enhance cross-functional collaboration with PCM-based leadership styles
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Strengthen diversity, inclusion & psychological safety in leadership
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Develop coaching & feedback skills for better employee growth
Certification or Accreditation
Participants receive an PCM: Leadership Certificate upon successful completion
Success Metrics (KPIs)
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Increase in leader self-awareness scores (pre- vs. post-workshop)
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Improved team engagement (as measured by leadership feedback surveys)
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Reduction in leadership-driven conflict cases
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Enhanced communication effectiveness (as rated by direct reports)
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Higher motivation & retention within teams led by workshop participants
Continuous Learning
This workshop is designed to deepen participants' understanding of behavioral dynamics, communication adaptability, and influence strategies, enhancing self-awareness, emotional intelligence, and interpersonal effectiveness.
Before the Workshop
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Reflect on leadership challenges in your role
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Take the PCM Personality Profile assessment
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Identify personal leadership goals for the workshop
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Gather feedback from team members on leadership style
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Identify a real leadership challenge to bring into discussions
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Review previous PCM knowledge (if applicable)
During the Workshop
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Engage in role-play exercises to experience different communication styles
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Apply PCM techniques to enhance collaboration with peers & stakeholders
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Participate in case studies & leadership simulations
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Practice adapting leadership styles in simulated scenarios
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Use PCM principles to address employee motivation and conflict
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Receive real-time feedback from trainers and peers
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After the Workshop
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Apply PCM techniques in daily leadership interactions
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Seek feedback from colleagues on leadership growth
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Use provided tools for self-reflection & continuous improvement
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Implement PCM-based coaching & motivation strategies
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Track team engagement & performance improvements
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Join PCM peer-learning sessions for continued skill application
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This PCM: Leadership workshop empowers leaders to understand their own personality, adapt their communication, and drive high-impact leadership behaviors in their organizations.